Invoices & Billing Information

dopost uses Stripe to securely manage subscriptions, payments, invoices, and billing information.

You can access your invoices and manage your billing details directly from your dopost account.

Download an invoice

To view or download an invoice:

  1. Go to Dashboard → Billing.

  2. Click Manage plan.

  3. You will be redirected to the secure Stripe Customer Portal.

  4. Open your Invoice history.

  5. Select the invoice you need and download the PDF.

You can access both current and previous invoices from the Stripe Customer Portal.

Update your billing information

From the same Stripe Customer Portal, you can update your billing information, including:

  • Name or company name

  • Billing address

  • Tax ID / VAT number

  • Payment method

Go to:

Dashboard → Billing → Manage plan

and update your billing details from Stripe.

Important

Changes to your billing information generally apply to future invoices.

If you need to correct the company name, address, VAT number, or other billing information on an invoice that has already been issued, please contact dopost support and let us know which invoice needs to be corrected.

Other subscription settings

The Manage plan button also allows you to manage other subscription settings directly through Stripe, including:

  • View your current subscription

  • Change your payment method

  • View and download previous invoices

  • Update billing information

  • Manage or cancel your subscription

Can't find an invoice?

If you cannot find an invoice in the Stripe Customer Portal, contact our support team and include the email address associated with your dopost account and the approximate payment date.

We'll be happy to help.