Close Account & Data Deletion

How to delete my account

Go to Profile Settings from the sidebar bottom menu, navigate to your profile settings and find at the bottom a red button that says “Delete account”, you will be asked a confirmation phase to finish deleting your account.

What Gets Deleted

  • All posts - All scheduled, published, and draft posts

  • Media files - All uploaded images, videos, and other media

  • Account data - All workspace settings and configurations

  • Team data - All team member information and permissions

  • Analytics data - All performance data and insights

  • Billing information - All payment and subscription data

What happens to your workspaces?

The result depends on your role and the other members in each workspace:

  • If you are not the Owner, your membership is removed and the workspace remains available to its other members.

  • If you are the Owner and another Owner or Admin is present, DoPost transfers ownership to an eligible remaining member and keeps the workspace.

  • If you are the Owner and no other Owner or Admin is present, DoPost removes the workspace and its records from the application. This includes its posts, schedules, connections, and Media Library records.

Your own dopost account, sign-in sessions, connected login accounts, and subscriptions are removed during deletion.

Data Deletion Timeline

  • Immediate - Account access is revoked immediately

  • 30 days - Complete data deletion from all systems

  • Backup removal - All backups are permanently deleted

  • Confirmation - Receive final confirmation of data removal

Before Closing Your Account

  • Export data - Download any important content or analytics

  • Cancel subscriptions - Ensure all billing is properly handled

  • Notify team - Inform team members about account closure

  • Backup content - Save any important posts or media files

Account Recovery

  • No recovery - Once deleted, accounts cannot be recovered

  • Data loss - All data is permanently lost

  • New account - You can create a new account, but previous data is gone

  • No refunds - No refunds for unused subscription time

Data Security

  • Secure deletion - All data is securely and permanently removed

  • Privacy compliance - Deletion process complies with privacy regulations

  • No data retention - No data is kept after account closure

  • Confirmation process - Multiple confirmations required to prevent accidental deletion

Alternative Options

  • Downgrade to Free - Keep account with limited features

Important

  • Published content already live on a social network is controlled by that network and is not removed by deleting it from dopost.